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8.14257 12.0614C8.18193 11.9661 8.23962 11.8794 8.31235 11.8065ZM14.6087 7.63473C14.6087 7.84312 14.5262 8.04298 14.3795 8.19033C14.2327 8.33768 14.0336 8.42047 13.8261 8.42047C13.6185 8.42047 13.4195 8.33768 13.2727 8.19033C13.1259 8.04298 13.0435 7.84312 13.0435 7.63473C13.0435 6.87064 13.3458 6.13784 13.884 5.59754C14.4221 5.05725 15.152 4.75371 15.913 4.75371C16.6741 4.75371 17.404 5.05725 17.9421 5.59754C18.4803 6.13784 18.7826 6.87064 18.7826 7.63473C18.7826 7.84312 18.7002 8.04298 18.5534 8.19033C18.4066 8.33768 18.2076 8.42047 18 8.42047C17.7924 8.42047 17.5934 8.33768 17.4466 8.19033C17.2998 8.04298 17.2174 7.84312 17.2174 7.63473C17.2174 7.28742 17.08 6.95433 16.8354 6.70874C16.5907 6.46315 16.259 6.32518 15.913 6.32518C15.5671 6.32518 15.2353 6.46315 14.9907 6.70874C14.7461 6.95433 14.6087 7.28742 14.6087 7.63473Z" fill="white"/> `; // Add CSS styles const styles = ` `; // Add styles to head document.head.insertAdjacentHTML("beforeend", styles); // Add launcher to page document.body.appendChild(customLauncher); // Handle tooltip close customLauncher.querySelector(".tooltip-close").addEventListener("click", function (e) { e.stopPropagation(); if (removeTooltipOnly) { // Remove just the tooltip, but keep the icon customLauncher .querySelector(".custom-launcher-tooltip-container") .classList.add("tooltip-hidden"); } else { // Remove the entire icon customLauncher.remove(); } }); } /** * Subscribes to Genesys Messenger events to update icon state */ function subscribeGenesysEvents(customLauncher) { // Allowed pages to initially show the custom icon on const defaultPaths = [ { path: "/about/contact-us", exact: true }, { path: "/account/money", exact: true }, { path: "/hc/en-us", exact: true }, ]; const launcherButton = customLauncher.querySelector(".custom-launcher-button"); const tooltip = customLauncher.querySelector(".custom-launcher-tooltip-container"); let bMessengerOpened = false; // Set via the Messenger.opened and Messenger.closed subs let hasActiveChat = false; function shouldShowLauncher() { const allowedPathsFromTarget = window.chatbotPathsViaTarget || []; // Merge default paths with configured paths (remove duplicates) const pathsToCheck = [...new Set([...defaultPaths, ...allowedPathsFromTarget])]; const onAllowedPage = pathsToCheck.some(({ path, exact }) => exact ? window.location.pathname === path : window.location.pathname.startsWith(path) ); return onAllowedPage || hasActiveChat; } function updateLauncherVisibility() { customLauncher.style.display = shouldShowLauncher() ? "block" : "none"; } Genesys("subscribe", "Messenger.ready", () => { // Initially show only if page is allowed (no active chat yet) updateLauncherVisibility(); }); // Fires when the messenger is opened via button click or when arriving on another page if the chat window was already opened Genesys("subscribe", "Messenger.opened", () => { bMessengerOpened = true; hasActiveChat = true; launcherButton.classList.add("messenger-open"); if (tooltip) tooltip.classList.add("tooltip-hidden"); updateLauncherVisibility(); }); // Fires when the messenger is closed via button click or when using the minimise icon located inside the chat window Genesys("subscribe", "Messenger.closed", () => { bMessengerOpened = false; launcherButton.classList.remove("messenger-open"); }); launcherButton.addEventListener("click", () => { Genesys("command", bMessengerOpened ? "Messenger.close" : "Messenger.open"); }); }

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