




ACTIVATING YOUR ONLINE ACCOUNT
Your account is currently set up for in-store purchases. You can expand your account to play both in-store and online at any time by following the following steps:

1. Add a lotteries ticket to your cart via the website or app (excluding subscription entries or Play For Purpose entries).

2. You’ll be prompted to accept terms to verify your identity during the checkout process to activate your account.

3. Once your online account is activated, you can add funds and complete your purchase.
Your Members Club account will then be activated for both in-store and online purchases.
Once we’ve verified your identity, you’ll then be able to purchase subscription tickets and Play For Purpose entries. If we have any trouble verifying your identity we’ll be in touch to let you know.
If you have any issues with your online The Lott Members Club experience, please visit our help centre for a list of frequently asked questions like:
Q. How do I receive a physical Members Club membership card?
Once you have signed up to The Lott Members Club you can access a digital version of your membership card via The Lott App, you can also choose to add this digital card to your Apple/Google wallet for quick and easy use to register your in-store purchases.
If you would like to order a physical Members Club card, you can do so by logging into your account and clicking on My Account > Settings > Membership > Order Card and a physical card will be posted to the address registered to your account.

